Go Ecoway makes sure that no product is sold with a manufacturing defect or fault. If you are any product that has a manufacturing defect, we give full warranty for 1 year from the date of sale. Please email us at info@goecoway.co so that we can make it right. 

We do not take any responsibility for wear and tear. However, we have had no complaint to this date about the same due to very heavy duty materials being used in our merchandised. 

If you are unhappy about your purchase, firstly we are very sorry to hear that. Please send us a quick email explaining your situation, and we will make sure to make it right.